Privacy Policy

1. Information We Collect

We collect information that you provide directly to us as well as data gathered automatically when you interact with our platforms:

• Account and Contact Information: Your name, business email address, phone number, organization name, and billing details provided during registration or service inquiries.
• Software & Device Telemetry: Information required for platform operation (such as device models, OS versions, IP addresses, and activation statuses for platforms like eazLock).
• Usage and Analytics Data: Pages viewed, referral URLs, access times, clickstreams, and browser telemetry to improve our digital performance and user experience.
• Cookies and Local Storage: Session identifiers and essential preferences to maintain secure authenticated sessions and analyze platform traffic.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

• To operate, maintain, deliver, and enhance our software platforms and client projects.
• To process financial transactions, invoices, and credit purchases securely via integrated payment gateways.
• To provide prompt customer support, technical assistance, and security notifications.
• To monitor, detect, and prevent fraudulent activity, security threats, and unauthorized access.
• To comply with applicable legal obligations and financial reporting requirements.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. We only share information with trusted third parties under strict confidentiality agreements:

• Service Providers & Infrastructure: Cloud hosting providers (such as Cloudflare), database providers, and monitoring tools that help us deliver our software.
• Payment Processors: Licensed payment gateways (e.g. EPS, mobile banking, and payment partners) to securely complete financial transactions.
• Legal Compliance: Law enforcement authorities or regulatory bodies when required by law, subpoena, or to protect our legal rights.

4. Data Security & Storage

We employ industry-standard administrative, technical, and physical safeguards to protect your data against loss, theft, unauthorized access, alteration, and destruction. All sensitive communications and payment transactions are encrypted using modern TLS protocols.

5. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access and receive a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request the deletion of your account and associated personal data.
• Opt-out of non-essential marketing or promotional communications.

To exercise any of these privacy rights, please contact our Data Protection team at info@yupsis.com.

6. Third-Party Services and Links

Our website may contain links to external sites or third-party services. We are not responsible for the privacy practices or contents of those external platforms. We encourage you to review their respective privacy notices.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Any revisions will be published on this page with an updated effective date.